State Farm® Insurance Agent Randall Chewning

"Margaret Shields at State Farm is the BEST. From the moment i walked into her office about a year ago, she has been amazing. Very very helpful. Extremely intelligent and just super kind. She continues to help me whenever and wherever possible. Their office is very welcoming, warm and kind."

"Do not use this company! They have refused to pay my car off that was totaled in a car accident. We paid full coverage and gap insurance, they took the car, refuse to return the car, and refuse to pay for the car! They will not return calls, they will be facing a fraud lawsuit by me."

"Dawn made everything so easy. I was with another agent for over 10 years and decided to switch the first time I called Randall Chewning State Farm. Everyone is very friendly and welcoming."

"Howdy, Lord knows I'm far from perfect client but you wouldn't know it from the kindness and warm smiles I receive from the ladys,and friends from Nicholasville State Farm. Everytime I've had question or problems the ladys were right there. It's a pleasure talking to them. I NEVER give 5 stars. :)"

"I've had State Farm with Randall Chewning as my agent for 10 years now and they have always taken care of me. From being single and needing car insurance and renters, through getting married and combining my husband's state farm policy with mine, and most recent buying my first home and needing home owners insurance. I will always recommend them to anyone needing a new agent or insurance company."

"Knowledgeable, Friendly, and Trustworthy"

"Excellent service! Two other companies weren’t even interested in giving us a quote for a homeowner’s policy for our father’s house while it was in a realtor’s hands (including my own State Farm agent). The Chewnings had a quote and policy for us within a couple hours … as well as the rest of our family’s policies! Thanks to Dawn and Margaret for taking care of us!"

"Never any issues with this office and all of the staff are helpful and friendly. Thank you and keep up the great work!"

"Improperly counseled regarding coverage of HVAC unit which ended up costing me $6500 out of pocket. I then cashed out my life ins policies Nov 7th. SF proceeded to autodraft premiums for canceled policies. When I contacted Randall Chewnings office it was obviously not a great concern as I was told that the billing office & policy offices are not the same... and "a request for refund has been submitted". Weeks later I received a partial refund with note stating "remainder of funds will be refunded upon payment clearing bank." Understand this was AUTODRAFTED so there was no excuse for "clearing". 1- 1/2 weeks later I received the balance of premiums withdrawn from my bank. After numerous emails & phone calls of which Randall pawned off to others, I FINALLY received my payment for my cashed in life policy today, Jan 22nd. Lost check in mail, reissued & mailed in Dec., etc..none of which was true. I have been a customer for over 20years & never filed a claim. I was shocked to discover how poorly I was treated and how dismissive this agency was regarding situation. Direct deposit of funds should have been the response but instead I received excuse after excuse for over 2mos."

"People that work there are very nice."

"Mr. Chewning assisted us and was very professional. Offered advice and was very nice and respectful. Even met us today and it's a Sunday!"

"The agent is the best, but may still explore other insurance options. My insurance bill was once reasonable but it's gotten so high, and I'm not even sure why I'm 55 and my husband is over 60!"

"I've been with State Farm for over 15 years and Randall Chewning's location is one of the best I've had the pleasure to deal with. Sarah Cox has helped me multiple times and she always provides great customer service and solves whatever I need."

"Prompt, accurate service."

"Sarah was absolutely amazing! Made the whole process quick & easy, glad to be starting my insurance journey with her!!!"

"Very knowledgeable on all my insurance needs"

"I’ve worked with Randall and his team for the past several years for our auto and personal insurance policy. They are extremely responsive and very helpful. I had a claim about a year ago, and they immediately became engaged and helped me get my truck back on the road. I trust their expertise and experience. I love that I can walk into their office, shake their hand, and have a conversation! I also love they they are invested in our community, particularly in countless community events and activities. Keep up the good work!"

"You talk about people that care about people, it’s this branch right here, any issues I’ve had they have taken care of well beyond my expectations, I just want to say thank you and I appreciate this branch to the fullest."

"When high winds took down a 40-foot pine tree in my backyard, knocking down power lines and damaging the utility service entrance, Randall immediately responded. Repairs were made within three days and a coverage check was received within a week. Couldn't ask for better and friendlier service. Thanks, Randall!"

"Sarah helped us with both our business vehicle insurance and our home owner policy and did a great job of finding the right fit for both at an affordable rate."

"We have been a customer of Randall and Dawn for about 10 + years and they are excellent in customer service. I have to call them often because of my business needs and they are always prompt, never seem frustrated with having to help me, and their employees are very kind every time I call."

"Insurance review, quite helpful."

"They made the process of obtaining homeowners insurance with our most recent move quick and painless. They are great about checking in and making sure you have the insurance you need for potential future problems. Totally recommend!"

"Great help and easy to deal with. Thank you Margaret for you patience."

"Seems like do they do great job. They been good to me."