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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Bryan Young

September 11, 2023

5  out of  5 rating by Bryan Young
"Very knowledgeable on all my insurance needs"

Matthew Simpson

July 18, 2023

5  out of  5 rating by Matthew Simpson
"I’ve worked with Randall and his team for the past several years for our auto and personal insurance policy. They are extremely responsive and very helpful. I had a claim about a year ago, and they immediately became engaged and helped me get my truck back on the road. I trust their expertise and experience. I love that I can walk into their office, shake their hand, and have a conversation! I also love they they are invested in our community, particularly in countless community events and activities. Keep up the good work!"

Zane Vogner

May 8, 2023

5  out of  5 rating by Zane Vogner
"You talk about people that care about people, it’s this branch right here, any issues I’ve had they have taken care of well beyond my expectations, I just want to say thank you and I appreciate this branch to the fullest."

Mark Maloney

March 28, 2023

5  out of  5 rating by Mark Maloney
"When high winds took down a 40-foot pine tree in my backyard, knocking down power lines and damaging the utility service entrance, Randall immediately responded. Repairs were made within three days and a coverage check was received within a week. Couldn't ask for better and friendlier service. Thanks, Randall!"

Adam Sovkoplas

February 8, 2023

5  out of  5 rating by Adam Sovkoplas
"Sarah helped us with both our business vehicle insurance and our home owner policy and did a great job of finding the right fit for both at an affordable rate."

Sabrina Fayne

February 2, 2023

5  out of  5 rating by Sabrina Fayne
"We have been a customer of Randall and Dawn for about 10 + years and they are excellent in customer service. I have to call them often because of my business needs and they are always prompt, never seem frustrated with having to help me, and their employees are very kind every time I call."

Richard Barbee

November 10, 2022

5  out of  5 rating by Richard Barbee
"Insurance review, quite helpful."

Beth Burdine

November 10, 2022

5  out of  5 rating by Beth Burdine
"They made the process of obtaining homeowners insurance with our most recent move quick and painless. They are great about checking in and making sure you have the insurance you need for potential future problems. Totally recommend!"

Gerald Abney

June 5, 2022

5  out of  5 rating by Gerald Abney
"Great help and easy to deal with. Thank you Margaret for you patience."

Elwood Blue

May 29, 2022

4  out of  5 rating by Elwood Blue
"Seems like do they do great job. They been good to me."

Megan Dobner

October 25, 2021

5  out of  5 rating by Megan Dobner
"Elayna was super helpful in answering all of my questions! Great service!"

Stephanie Crawford

October 29, 2020

5  out of  5 rating by Stephanie Crawford
"Super friendly makes process easy and efficient. They treat you as family."

Judith Turner Fine

October 13, 2020

5  out of  5 rating by Judith Turner Fine
"This has been my insurance agent for years. Anytime I need something I just pick up the phone and they take care of it."

Ricky Pittman

October 9, 2020

5  out of  5 rating by Ricky Pittman
"These people are so very nice and not at all pushy like a lot of insurance places I've seen. Their pricing is the best I have found yet and even though I have just recently started a policy with them on our Auto insurance I have had the renters insurance for a while now. When we lived in Lexington our place was broken into and they reimburse us for everything that was taken and we're so considerate and compassionate about our unfortunate circumstance. Hi Margaret nice getting to know you 😁"

christine Williams

September 21, 2020

5  out of  5 rating by christine Williams
"Love them!!"

Nic Mizeur

June 19, 2020

5  out of  5 rating by Nic Mizeur
"I always feel known whenever talking with them"

William Pickett

March 4, 2020

5  out of  5 rating by William Pickett
"Outstanding customer service!!! Randall and his team are top notch. They recently assisted me in obtaining financing for my new vehicle thru the State Farm Bank and on the weekend outside of office hours to boot! Special shout out to Randall who took my call while out shopping and super staffer Margret who came into the office to help us put the deal together and finalize the paperwork. Thank you Randall, Dawn and your outstanding staff for being just like a good neighbor!!!"

Ryan Cook

March 3, 2020

5  out of  5 rating by Ryan Cook
"Randall has be great for my family. He helped us get affordable car and renters insurance. Their life insurance plans are fantastic as well. Highly recommend!"

Jamie Pike

February 28, 2020

3  out of  5 rating by Jamie Pike
"I switched to this insurance because they gave me a quote over the phone that lowered my monthly bill by saving me $40/month. But, then I received a letter saying they were dropping me because of my personal credit history. It was misleading, inconvenient and frustrating to have to switch insurances again, after thinking I had found a local agency (love local). I've been with Progressive for 4 years now, and they don't discriminate against me for my credit history. The only positive thing I can say is that the receptionist I spoke with was very, very friendly. So if you have great credit, go for it. Unfortunately, if you don't, State Farm's practices are discriminatory."

Nathan Aldridge

September 27, 2019

5  out of  5 rating by Nathan Aldridge
"I’ve used them since I was 16"

Tyler Martin

April 30, 2019

5  out of  5 rating by Tyler Martin
"I met Randall through Jessamine County Networkers and he is a very genuine individual. He truly cares for his clients and community and goes above and beyond to meet all of your needs."

Rachel Kibler

April 30, 2019

5  out of  5 rating by Rachel Kibler
"Randall and I are in Jessamine County Networkers, and I admire his passion for what he does. He is very relational and knowledgeable. It’s not just about the insurance with Randall."

Daniel Van Horn

April 30, 2019

5  out of  5 rating by Daniel Van Horn
"Randall is top notch!!! He listens to your concerns and educates you when making a recommendation."

Keto Life KyKeto4U

April 30, 2019

5  out of  5 rating by Keto Life KyKeto4U
"Randall Chewning knows his stuff, and he will meet all your insurance needs."

Ben pickett

February 1, 2018

5  out of  5 rating by Ben pickett
"My wife and I have several policies with Randall (Home, auto, Life, hospital income, personal articles etcetera). I have always felt 100% comfortable and informed with the choices explained to me. I've never felt like I was being "sold" something but have always known they are offering me products they think might be beneficial for me and my family. I have had many years of experience with state farm and trust in their company but a common phrase is "your insurance is only as good as your agent", I've personally seen Randall at his customer's home helping move personal belongings before the ceiling fell in from water and I know if I ever need the same help he will be there for me. A++"